Maximize the value of customer interactions
Today, the contact center is often the primary contact customers have with your business. Xerox sales services solutions employ highly trained agents who optimize every customer interaction and don’t miss opportunities for selling. Together with sophisticated technology,
our agents make the right offer at the right time to increase your revenues without impacting customer satisfaction.
Xerox agents earn the right to sell by resolving customer issues first, then moving into needs-based selling with the customer. Our agents are trained in the art of selling and can recognize nuances in conversations that signal opportunity to deepen the connection with your brand and develop their loyalty. With Xerox, you can lower your cost of sales, fill gaps in your current sales coverage, and speed time-to-market with new offers.
Meet your revenue and business goals
We tailor our customer acquisition and sales services to your specific requirements to help you meet your revenue and business goals while maintaining customer satisfaction. Our full suite of revenue-generating sales services include:
- Inbound and Outbound Sales
- B2B Inside Sales
- Up-sell and Cross-sell
- Lead Generation
- Contract Renewals
- Order Taking and Fulfillment
- Post-sale Follow-up and Service