With all the things you need to do everyday, you don’t need the hassle of worrying about ordering printer supplies when they run out. eConcierge powered by Xerox is the quickest, easiest way to order printer supplies. With one less thing on your plate, you are free to do the really important things that make your office run smoothly.
The quickest, easiest way to order print supplies. Our free Xerox eConcierge program is easy to install and use. It allows you to order supplies for all of your eligible equipment with just a few clicks
24/7 Customer Support
On Call, Online, On-Site Dedicated customer call centers with first and second-level technical support. Online interactive support via the Web. Dispatched on-site service engineers.
Free printer service for life with Xerox eConcierge™
Our free Xerox eConcierge program is easy to install and use. It allows you to order supplies for all of your eligible equipment (Xerox, HP, Samsung, Lexmark, Brother) with just a few clicks. As long as you continue ordering supplies through Xerox eConcierge, we’ll provide free service coverage for the life of your Xerox hardware.
Ready to sign up?
Find a local provider or choose Xerox Direct as your provider.
Looking for a printer?
Free Service RewardsTo qualify, simply use the Xerox eConcierge service for a minimum of 30 days and with your second supplies order for each Xerox product, its extended service coverage will begin.
Xerox will continue to provide free extended service coverage, over the normal supported life of that Xerox product as long as you continue placing your supplies orders through the Xerox eConcierge service. The coverage is the same as that provided when the device was originally shipped - quick exchange, depot repair or onsite. Eligible products include all of the Xerox printers and MFPs noted below.
How Xerox eConcierge works:
- Finds connected printers
- You choose which printers to monitor
- Nickname your printers for tracking
- Runs in the background from one computer or many
- Notifies you when printer supplies run low
- Creates an order with all the printer supplies you need
- Order online with just a few clicks